Who we are
Good Business Matters is a strategic consultancy based in Melbourne, Australia.
goodbusinessmatters.com.au good@goodbusinessmatters.com.au
ABN: 62608168369
What information we collect
We may collect personal information when you:
visit this website
contact us by email
book a call
send us a message
subscribe to updates, if that option is available
work with us as a client, collaborator or supplier
The information may include your name, email address, phone number, organisation, role, booking details, message content and any information you choose to share with us.
We may also collect basic website information such as browser type, pages visited, referring links, approximate location, device information and analytics data.
How we use your information
We use your information to:
respond to your enquiry
book and manage calls
provide consulting services
prepare proposals or follow-up material
manage client relationships
improve the website and user experience
send relevant updates, if you have agreed to receive them
meet legal, administrative or security requirements
We only use your information for the purpose it was provided, or for a closely related purpose you would reasonably expect.
Booking tools, analytics and third-party services
The website may use trusted third-party services for things such as call bookings, analytics, website hosting, email communication or form handling.
These services may collect or process information according to their own privacy policies.
We do not sell your personal information.
Cookies and analytics
This website may use cookies or similar technologies to understand how people use the site and to improve the experience.
You can adjust your browser settings to block or delete cookies. Some parts of the site may not work as intended if cookies are disabled.
How we protect your information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure.
We only keep personal information for as long as it is needed for the purpose it was collected, or as required for legal, administrative or business reasons.
Accessing or correcting your information
You can contact us to ask what personal information we hold about you, or to ask us to correct information that is inaccurate, out of date or incomplete.
We will respond within a reasonable timeframe.
Opting out of communications
You can ask us to stop sending you marketing or update communications at any time.
You can do this by using the unsubscribe option where available, or by contacting us directly.
Opting out of communications
This website may include links to other websites.
We are not responsible for the privacy practices, content or policies of those websites.
Children's privacy
This website is not directed at children.
We do not knowingly collect personal information from children. If you believe a child has provided personal information through this website, please contact us and we will take reasonable steps to remove it.
Questions or concerns
If you have a question about this policy or how your information is handled, contact: cliff@goodbusinessmatters.net
If you are not satisfied with our response, you may have the right to contact the Office of the Australian Information Commissioner.